SPECIALTY SERVICES
One of the most common reasons our clients come to RESTORATIVE is to find practical solutions to work-related challenges, especially when leaving a job isn’t possible, but staying just feels completely impossible. We specialise in supporting our clients through:
- Strategies in resolving work problems and whether to proceed with a workers compensation claim by understanding rights and obligations under Australian compensation schemes including WorkCover, WorkSafe and Comcare.
- Support navigating accepted psychological and physical injury claims, including injuries caused by workplace stress, bullying, harassment or a traumatic event.
- Adjustment to injury support counselling working with our clients to come to terms with an injury to rebuild self-confidence, regain independence and reconnect socially without being defined by injury.
- Returning to work and support in planning and negotiating workplace modifications and medically required adjustments to work duties and the work environment.
When meetings with HR or your supervisor are not resolving the issue, mediation can offer a constructive and confidential pathway forward. RESTORATIVE provide mediation and co-mediation services specifically tailored for workplace disputes. Our experienced AMDRAS accredited mediators act as independent, neutral facilitators who support all parties in individual pre-mediation sessions and formal mediation proceedings to:
Each case is handled with the utmost professionalism, confidentiality and care.
- Identify and explore the core issues
- Agree on practical steps toward resolution
- Reach an agreement
Each case is handled with the utmost professionalism, confidentiality and care.
RESTORATIVE provide tailored, evidence-based chronic pain management counselling to support our clients in developing strategies they can implement in daily life to start to feel better, more in control of their pain and more like themselves.
- Cognitive Behavioural Therapy for Pain – to identify and reframe unhelpful thoughts and build effective positive coping strategies
- Pain education and psychoeducation – to increase understanding of pain and reduce fear-based avoidance behaviours
- Pacing and activity planning – to manage energy, prevent flare-ups, and rebuild daily functioning
- Relaxation and mindfulness techniques – to calm the central nervous system and support emotional regulation
- Cognitive Behaviour Therapy for Insomnia - to overcome insomnia symptoms related to persistent pain
RESTORATIVE delivers a cognitive rehabilitation program grounded in clinical neuroscience, occupational and rehabilitation psychology. Interventions are delivered using therapeutic modalities including adapted Cognitive Behavioural Therapy for those experiencing anxiety and depression post-injury, as well as compensatory and restorative cognitive approaches following a traumatic brain injury.
- Attention process training to help rebuild the capacity for sustained, selective, and alternating attention.
- Memory retraining strategies and processing speed improvements through structured cognitive exercises and pacing strategies.
- Executive functioning support targeting planning, organisation, task initiation, and decision-making.
- Metacognitive training to improve self-awareness, error recognition, and self-regulation.
- Emotion regulation strategies for managing frustration, impulsivity, and mood changes linked to cognitive fatigue or injury.
- Task-specific simulations that align with our client’s goals such as return to study, work or their daily routines.
RESTORATIVE provide tailored vocational career counselling to help our clients explore new career pathways and confidently navigate returning to work after an injury.
- Vocational assessments, transferrable skills analysis and work option plans to identify realistic and meaningful employment options.
- Detailed analysis of job duties, including the physical and cognitive demands of a new role.
- Retraining and upskilling planning, including support to access education or new qualification pathways, something our clients are entitled to have considered if reasonable and necessary under their workers compensation claim.
- New employer services such as interview skills coaching and injury disclosure strategies to help our clients communicate their story.
RESTORATIVE are trusted by exclusive law firms and insurers across Australia for reporting on our client's vocational capacity following permanent injury and assessed functional impairments.
- Medicolegal Vocational Assessment Reports.
- Identifying reasonable workplace adjustments and modifications required for returning to work in a new career.
- Retraining exploration and upskilling required for our client's goals.
- Reporting income earning potential aligned with current functional capacity.
- Labour market insights and analysis for future employment prospects.
"Chantelle has been a blessing when I was feeling despairing due to a loss of many of my abilities to work and function. She gave me hope and has helped me break negative thinking patterns and has assisted me deal with grief and loss issues about my situation coming to a stage of acceptance. She is very bright and enthusiastic and knows the rehab industry very well with whom best to link you with to help in your rehabilitation. She most definitely has your best interests at heart. I can highly recommend her."
- KEELEY
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"Chantelle has been my counsellor for two years, I do not know what I would do without her. Chantelle has helped me immensely, she has a caring professional attitude and empathises without judgement, and with constant support. In the time I have had with Chantelle she has always listened and advocated for me and helped me start to feel more like myself. She truly is an Angel."
- ALLY
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"Chantelle helped me deal with the physical and mental impact of my injury. She was amazing, in being able to help me with issues both on an injury and personal level. I’m truly grateful, as it allowed me to be me and to say how and what I was feeling, in both situations. I feel that with Chantelle’s dedication and caring demeanour, as well as homework she regularly set for me, I was able to overcome a lot of my anxiety and depression that I was carrying."
- VICKI
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"Chantelle's knowledge, guidance and emotional support has helped me move forward, after feeling stuck for a long time. Her kind, compassionate and caring nature shines through in every meeting I've had with her. I've felt comfortable to share many issues with her, without ever feeling judged or uncomfortable. Very thankful to have met a wonderful rehabilitation counsellor and one that everyone should have in their corner.’
- ANON
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