SPECIALTY SERVICES
One of the most common reasons clients come to RESTORATIVE is to find practical, compassionate solutions to work-related challenges, especially when leaving a job isn’t possible, but staying feels impossible.
With over a decade of experience advocating for workers across Australia, RESTORATIVE is here to help you understand your rights, navigate the workers compensation system, and make informed decisions from the moment a workplace injury occurs. We know the recovery timeline rarely goes as expected for both physical and psychological injuries, and we're here to walk beside you at every stage.
We specialise in supporting our clients through:
At RESTORATIVE, we tailor our support to your unique circumstances so you can focus on healing while we help you get through this hard chapter.
With over a decade of experience advocating for workers across Australia, RESTORATIVE is here to help you understand your rights, navigate the workers compensation system, and make informed decisions from the moment a workplace injury occurs. We know the recovery timeline rarely goes as expected for both physical and psychological injuries, and we're here to walk beside you at every stage.
We specialise in supporting our clients through:
- Workplace problems and whether they should proceed with a workers compensation claim.
- Navigating psychological and physical injury claims, including injuries caused by workplace stress, bullying, harassment or a traumatic event.
- Adjustment to injury support counselling and assessment to come to terms with the past and navigate the 'new normal.' We create a safe and supportive pathway forward for return to work, rebuilding confidence, regaining independent and reconnecting socially without clients being defined by the injury. Sessions at times can include family based counselling.
- Planning and negotiating workplace modifications and adjustments to your duties and environment.
- Providing guidance under workers compensation schemes including WorkCover, WorkSafe and Comcare.
- Helping you choose your own independent treating team, rather than using providers suggested by your employer or insurer.
At RESTORATIVE, we tailor our support to your unique circumstances so you can focus on healing while we help you get through this hard chapter.
At RESTORATIVE, we understand that cognitive recovery is not one-size-fits-all following an injury. Our programs are grounded in clinical neuroscience, occupational and rehabilitation psychology, and are paced according to the individual’s cognitive fatigue levels.
These interventions are delivered using a combination of therapeutic modalities including adapted Cognitive Behavioural Therapy for those experiencing anxiety and depression post-injury, as well as compensatory and restorative cognitive approaches following a traumatic brain injury.
These interventions are delivered using a combination of therapeutic modalities including adapted Cognitive Behavioural Therapy for those experiencing anxiety and depression post-injury, as well as compensatory and restorative cognitive approaches following a traumatic brain injury.
- Attention process training to help rebuild the capacity for sustained, selective, and alternating attention
- Memory retraining strategies, such as visual imagery, spaced retrieval, and use of external aids e.g. calendars, alarms, notebooks
- Processing speed enhancement through structured cognitive exercises and pacing strategies
- Executive functioning support targeting planning, organisation, task initiation, and decision-making
- Metacognitive training to improve self-awareness, error recognition, and self-regulation
- Emotion regulation strategies for managing frustration, impulsivity, and mood changes linked to cognitive fatigue or injury
- Task-specific simulations that align with our client’s goals e.g. return to study, work demands, or daily routines
When meetings with HR or your supervisor aren’t resolving the issue and are only adding to your stress, mediation can offer a constructive and confidential path forward.
At RESTORATIVE, we provide mediation and co-mediation services specifically tailored for workplace dispute resolution. Our experienced AMDRAS accredited mediators act as independent, neutral facilitators who support all parties to:
Through a respectful and structured process, client's are empowered to make their own informed decisions about the future. Each case is handled with the utmost professionalism, confidentiality, and sensitivity to the dynamics at play in complex workplace environments.
Whether you're navigating interpersonal conflict, communication breakdowns, or unresolved grievances, RESTORATIVE offers a safe space to move forward with clarity and confidence.
At RESTORATIVE, we provide mediation and co-mediation services specifically tailored for workplace dispute resolution. Our experienced AMDRAS accredited mediators act as independent, neutral facilitators who support all parties to:
- Identify the core issues
- Explore options collaboratively
- Agree on practical steps toward resolution
Through a respectful and structured process, client's are empowered to make their own informed decisions about the future. Each case is handled with the utmost professionalism, confidentiality, and sensitivity to the dynamics at play in complex workplace environments.
Whether you're navigating interpersonal conflict, communication breakdowns, or unresolved grievances, RESTORATIVE offers a safe space to move forward with clarity and confidence.
The impact of chronic pain extends far beyond the physical symptoms, it can affect every aspect of a client's life, including their emotional wellbeing, relationships, and sense of identity. Often, family members struggle to understand the ongoing challenges, leading to further stress and isolation.
At RESTORATIVE, we provide tailored, evidence-based chronic pain management counselling to support clients in developing strategies they can implement in daily life, so they can start to feel better, more in control, and more like themselves again.
Our treatment approach integrates proven psychological and behavioural interventions, including:
At RESTORATIVE, we recognise that every pain journey is different. Our clinicians work collaboratively with each client to create an individualised plan that supports recovery, improves quality of life, and empowers clients to take meaningful steps forward.
At RESTORATIVE, we provide tailored, evidence-based chronic pain management counselling to support clients in developing strategies they can implement in daily life, so they can start to feel better, more in control, and more like themselves again.
Our treatment approach integrates proven psychological and behavioural interventions, including:
- Cognitive Behavioural Therapy for pain – to identify and reframe unhelpful thoughts and build effective coping strategies
- Acceptance and Commitment Therapy – to reduce struggle with pain and reconnect with personal values and goals
- Pain education and psychoeducation – to increase understanding of how pain works and reduce fear-based avoidance
- Pacing and activity planning – to manage energy, prevent flare-ups, and rebuild daily functioning
- Relaxation and mindfulness techniques – to calm the nervous system and support emotional regulation
- Motivational interviewing – to build confidence and support meaningful behaviour change
- Sleep hygiene - to overcome insomnia symptoms related to persistent pain
At RESTORATIVE, we recognise that every pain journey is different. Our clinicians work collaboratively with each client to create an individualised plan that supports recovery, improves quality of life, and empowers clients to take meaningful steps forward.
Returning to work after an injury is an important part of feeling like yourself again but sometime going back to the same job just isn’t possible.
RESTORATIVE provide tailored vocational counselling to help clients explore new career pathways and confidently navigate the return-to-work process. Our services include:
Our approach is person-centred and practical, ensuring your return-to-work plan aligns with your current capabilities, goals, and long-term wellbeing.
RESTORATIVE provide tailored vocational counselling to help clients explore new career pathways and confidently navigate the return-to-work process. Our services include:
- Vocational assessments and transferrable skills analysis to identify realistic and meaningful employment options
- Detailed analysis of job duties, including the physical and cognitive demands of a role
- Retraining and upskilling planning, including support to access education or certification pathways, something you’re entitled to have considered under your workers compensation claim
- Co-creating your Resume career objective, interview skills coaching and injury disclosure strategies to help you communicate your story with clarity and confidence to new employer
Our approach is person-centred and practical, ensuring your return-to-work plan aligns with your current capabilities, goals, and long-term wellbeing.
RESTORATIVE are trusted by exclusive law firms and insurers across Australia for reporting on client's vocational capacity following permanent injury and impairment. Our services include:
- Medicolegal assessment including vocational testing tools
- Identifying reasonable workplace adjustments and modifications to accomodate returning to work
- Retraining exploration and upskilling required to achieve client goals
- Earning potential reporting aligned with current functional capacity
- Labour market insight and analysis for future employment prospects
- Vocational counselling to assist clients in finding a new career when a return to their pre-injury role is not medically or psychologically possible, aiding in comprehensive reporting of the long term consequence of an injury or illness in returning to work
"Chantelle has been a blessing when I was feeling despairing due to a loss of many of my abilities to work and function. She gave me hope and has helped me break negative thinking patterns and has assisted me deal with grief and loss issues about my situation coming to a stage of acceptance. She is very bright and enthusiastic and knows the rehab industry very well with whom best to link you with to help in your rehabilitation. She most definitely has your best interests at heart. I can highly recommend her."
- KEELEY
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"Chantelle has been my counsellor for two years, I do not know what I would do without her. Chantelle has helped me immensely, she has a caring professional attitude and empathises without judgement, and with constant support. In the time I have had with Chantelle she has always listened and advocated for me and helped me start to feel more like myself. She truly is an Angel."
- ALLY
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"Chantelle helped me deal with the physical and mental impact of my injury. She was amazing, in being able to help me with issues both on an injury and personal level. I’m truly grateful, as it allowed me to be me and to say how and what I was feeling, in both situations. I feel that with Chantelle’s dedication and caring demeanour, as well as homework she regularly set for me, I was able to overcome a lot of my anxiety and depression that I was carrying."
- VICKI
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"Chantelle's knowledge, guidance and emotional support has helped me move forward, after feeling stuck for a long time. Her kind, compassionate and caring nature shines through in every meeting I've had with her. I've felt comfortable to share many issues with her, without ever feeling judged or uncomfortable. Very thankful to have met a wonderful rehabilitation counsellor and one that everyone should have in their corner.’
- ANON
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