SPECIALTY SERVICES

One of the most common reasons clients come to RESTORATIVE is to find solutions to work related problems when leaving their job is just not an option but staying feels even harder. Having advocated for clients for close to a decade, RESTORATIVE are here to help you know what your rights are within employment and advise how to best manage your work injury from the day it happens, as the timeline following an injury or illness might not look or feel like expected. RESTORATIVE support and plan with you the workplace modifications and adjustments you are entitled to for your work duties and work environment.

Injuries at work can be physical from falls and can also be psychological caused from prolonged stress after experiencing bullying or workplace harassment. RESTORATIVE specialise in Australian workers compensation legislation through Workcover or Worksafe as well as Comcare the Australian Government Workers Compensation Scheme and are experienced in all insurer regulators in your state or territory. You are entitled to choose your independent treating team to guide you through your rehabilitation from a work-related injury or illness, not the one suggested by your employer or insurer.​

Injuries that are traumatic affect the whole life of a person – not just work. Adjustment counselling helps clients understand and plan for what their ‘new normal’ is and what steps they can take with support to get to where they want to be. This could be living independently, returning to work or socialising with friends again without their injuries being all they talk and think about. RESTORATIVE are also trained in providing adapted Cognitive Behaviour Therapy for anxiety and depression following brain injury and also individual cognitive impairment rehabilitation treatment to improve memory, attention and processing speed for injuries to the frontal lobe of the brain.


Sometimes having meetings with HR and your supervisor just isn’t resolving the problem you have and is actually causing more stress. In these instances RESTORATIVE offer mediation and co-mediation services in the workplace dispute resolution space. With the support of the mediator, participants identify issues, consider alternatives and make decisions about future outcomes. At RESTORATIVE, mediators act as an independent third party to support participants to reach their own future actions. Each case is managed and resolved with the highest level of professionalism and confidentiality.


The impact of ongoing and chronic pain resulting from an injury or illness for a client extends beyond them and often times impacts their families who struggle to understand. RESTORATIVE provided tailored, evidence-based chronic pain management counselling treatment to provide clients with strategies to implement in their daily life to feel better and more like themselves again.​

Part of feeling ‘normal’ is returning to work after an injury, but sometimes the same type of work isn’t possible for our clients. RESTORATIVE can provide tailored career vocational counselling, vocational and transferrable skills assessments and sessions focused on how to disclose your injury appropriately and confidently in job interviews with new employers. Returning to work after an injury can also involve retraining and upskilling which you are entitled to have considered as part of a workers compensation claim.


"Chantelle has been a blessing when I was feeling despairing due to a loss of many of my abilities to work and function. She gave me hope and has helped me break negative thinking patterns and has assisted me deal with grief and loss issues about my situation coming to a stage of acceptance. She is very bright and enthusiastic and knows the rehab industry very well with whom best to link you with to help in your rehabilitation. She most definitely has your best interests at heart. I can highly recommend her."

- KEELEY

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"Chantelle has been my counsellor for two years, I do not know what I would do without her. Chantelle has helped me immensely, she has a caring professional attitude and empathises without judgement, and with constant support. In the time I have had with Chantelle she has always listened and advocated for me and helped me start to feel more like myself. She truly is an Angel."

- ALLY

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"Chantelle helped me deal with the physical and mental impact of my injury. She was amazing, in being able to help me with issues both on an injury and personal level.. She never passed judgement or criticised me for the way I expressed myself, and for that, I’m truly grateful, as it allowed me to be me and to say how and what I was feeling, in both situations. I feel that with Chantelle’s dedication and caring demeanour, as well as homework she regularly set for me, I was able to overcome a lot of my anxiety and depression that I was carrying."

- VICKI

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"Chantelle's knowledge, guidance and emotional support has helped me move forward, after feeling stuck for a long time. Her kind, compassionate and caring nature shines through in every meeting I've had with her. I've felt comfortable to share many issues with her, without ever feeling judged or uncomfortable. Very thankful to have met a wonderful rehabilitation counsellor and one that everyone should have in their corner.’

- NDIS CLIENT

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